Absolutely. All communications — whether by phone, email, or contact form — are protected by our strict non-disclosure policy from the very first contact. We will never disclose your identity or the nature of your enquiry to any third party without your explicit written consent.

In urgent circumstances, we can deploy investigators the same day. For standard engagements, we typically begin within 24–48 hours of a signed engagement letter. During your consultation, we will outline a realistic timeline specific to your case.

The more detail you can provide, the more efficiently we can help. Relevant background, the jurisdiction involved, key individuals or entities, and your desired outcome are all useful. However, do not worry if you have limited information — part of our role is to gather intelligence from minimal starting points.

Yes. We offer a complimentary, no-obligation consultation for all prospective clients. This allows us to understand the scope of your situation and provide you with an honest assessment of how we can assist, along with a clear fee structure.

All of our investigators hold the requisite licences in their respective jurisdictions and operate strictly within the bounds of applicable law. We maintain professional indemnity insurance and adhere to the highest industry standards. All evidence gathered is legally admissible.